Viral Hive Terms of Service
Last updated: September 19, 2025
These Website Terms of Service (the “Terms”) are a legal agreement between you and Viral Hive ("Viral Hive," "we," "us," or "our") that govern your access to and use of our websites, online portals, and any content, features, or services made available on or through them (collectively, the “Site”). By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.
Note: If you (or your organization) have a separate written agreement with Viral Hive for subscription software, managed services, or consulting, that agreement governs to the extent it conflicts with these Terms.
1) Who we are
Viral Hive is a digital media and marketing technology company providing websites, SaaS tools, social media automation/analytics, and related services. Contact details appear in Section 17.
2) Eligibility; user types
You must be at least 13 years old (or the age required by your country) to use the Site. If you are under the age of majority where you live, you may use the Site only with the consent of a parent or legal guardian who agrees to be bound by these Terms.
If you use the Site on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms.
3) Accounts & security
Some Site areas may require an account. You agree to:
provide accurate account information and keep it updated;
maintain the confidentiality of your credentials;
promptly notify us of any actual or suspected unauthorized use.
You are responsible for all activities under your account.
4) Ownership; license to use the Site
The Site, including text, graphics, software, photos, videos, trademarks, and other materials (collectively, “Content”) is owned by Viral Hive or our licensors and is protected by intellectual property laws.
Subject to your compliance with these Terms, Viral Hive grants you a limited, nonexclusive, nontransferable, revocable license to access and use the Site for your internal business or personal use.
Except as expressly permitted, you may not copy, modify, create derivative works, distribute, sell, lease, publicly perform, or reverse engineer any part of the Site.
5) Your content; feedback
User Content. If you upload, post, or submit content through the Site ("User Content"), you grant Viral Hive a nonexclusive, worldwide, royalty-free license to host, store, reproduce, and display that User Content solely to operate, provide, and improve the Site and related services. You represent that you have all rights necessary to grant this license and that your User Content and use of it on the Site do not infringe any third-party rights or violate law.
Feedback. If you send ideas, suggestions, or feedback, you grant Viral Hive a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction or compensation.
6) Acceptable use
You agree not to, and not to allow others to:
use the Site for unlawful, harmful, fraudulent, infringing, defamatory, or misleading purposes;
upload or transmit malware or interfere with the Site’s operation or security;
attempt to gain unauthorized access to accounts, systems, or networks;
scrape, crawl, or harvest data from the Site except as permitted by robots.txt or our written consent;
circumvent rate limits, access controls, or technical restrictions;
use the Site to send unsolicited or bulk messages in violation of anti-spam laws (e.g., CAN-SPAM, TCPA, ePrivacy);
misrepresent your identity or affiliation, or impersonate any person or entity.
7) Third‑party services & platform integrations
The Site may link to or interoperate with third‑party websites, platforms (e.g., social networks, ad networks), or services. Your use of any third‑party service is governed by that service’s terms and privacy policy. Viral Hive is not responsible for third‑party services and does not control their content or policies. If you connect the Site to a third‑party platform, you authorize Viral Hive to exchange data with that platform as necessary to provide the requested functionality.
8) AI/automation features; accuracy
The Site may include AI‑assisted or automated features (e.g., content generation, scheduling recommendations, analytics insights). Outputs can be incorrect, incomplete, or inappropriate for your context. You are solely responsible for reviewing outputs, obtaining necessary approvals/consents, and ensuring compliance with applicable laws and third‑party platform rules before publishing or acting on any output.
9) Anti‑spam, messaging, and platform policy compliance
If the Site enables you to publish content, send messages, or connect to social or advertising platforms, you must:
comply with each platform’s terms, policies, and rate limits;
maintain all legally required consents and opt‑outs for recipients; and
promptly honor unsubscribe/opt‑out requests.
We may monitor aggregate complaint/blocked rates and may suspend or throttle features to protect platform relationships, deliverability, and service integrity.
10) Beta features
We may designate features as Beta, Preview, or Experimental. Beta features are provided “AS IS,” may change or be discontinued at any time, and may be subject to additional terms. Use of Beta features is at your own risk.
11) Purchases; subscriptions; trials (if applicable)
If we offer paid features through the Site:
Billing. You authorize us (and our payment processor) to charge all fees and applicable taxes to your payment method. Fees are typically non‑refundable except as required by law or as stated in a specific offer.
Auto‑renewal. Subscriptions automatically renew for successive periods unless canceled per the instructions in your account or order form before the renewal date.
Trials. If you sign up for a trial, unless you cancel before it ends, your subscription will convert to a paid plan and the applicable fees will be charged.
Taxes. You are responsible for any sales, use, VAT, GST, or similar taxes (excluding taxes on our net income).
See any applicable Order Form or [Insert Billing/Refund Policy URL] for additional details.
12) Privacy
Your use of the Site is subject to our Privacy Policy, which explains how we collect, use, and share personal information.
13) Copyright complaints (DMCA)
We respect the intellectual property rights of others. If you believe content on the Site infringes your copyright, send a notice pursuant to the U.S. Digital Millennium Copyright Act (17 U.S.C. §512) to our designated agent with the following: (1) your signature; (2) identification of the copyrighted work; (3) identification of the infringing material and its location; (4) your contact information; (5) a statement of good‑faith belief; and (6) a statement that the information is accurate and that you are authorized.
Designated Agent:
Email: copyright@viralhive.agency
Address: [Insert mailing address]
We may remove or disable access to alleged infringing material and terminate repeat infringers.
14) Disclaimers
THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIRAL HIVE AND ITS AFFILIATES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON‑INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE. WE DO NOT WARRANT THAT THE SITE WILL BE ERROR‑FREE, SECURE, OR UNINTERRUPTED, OR THAT RESULTS WILL BE ACCURATE OR RELIABLE.
15) Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIRAL HIVE AND ITS AFFILIATES, LICENSORS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF (OR INABILITY TO USE) THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ALL CLAIMS IN THE AGGREGATE WILL NOT EXCEED THE GREATER OF (A) $100 OR (B) THE AMOUNTS YOU PAID TO US FOR ACCESS TO THE SITE IN THE 3 MONTHS PRECEDING THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; SOME OF THE ABOVE MAY NOT APPLY TO YOU.
16) Indemnification
You will defend, indemnify, and hold harmless Viral Hive and its affiliates, officers, employees, and agents from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising from: (a) your use of the Site; (b) your User Content; (c) your violation of these Terms or applicable law; or (d) your violation of any third‑party rights.
17) Governing law; venue; dispute resolution
Governing law. These Terms
Viral Hive Terms of Service
Last updated: September 19, 2025
These Website Terms of Service (the “Terms”) are a legal agreement between you and Viral Hive ("Viral Hive," "we," "us," or "our") that govern your access to and use of our websites, online portals, and any content, features, or services made available on or through them (collectively, the “Site”). By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.
Note: If you (or your organization) have a separate written agreement with Viral Hive for subscription software, managed services, or consulting, that agreement governs to the extent it conflicts with these Terms.
1) Who we are
Viral Hive is a digital media and marketing technology company providing websites, SaaS tools, social media automation/analytics, and related services. Contact details appear in Section 17.
2) Eligibility; user types
You must be at least 13 years old (or the age required by your country) to use the Site. If you are under the age of majority where you live, you may use the Site only with the consent of a parent or legal guardian who agrees to be bound by these Terms.
If you use the Site on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms.
3) Accounts & security
Some Site areas may require an account. You agree to:
provide accurate account information and keep it updated;
maintain the confidentiality of your credentials;
promptly notify us of any actual or suspected unauthorized use.
You are responsible for all activities under your account.
4) Ownership; license to use the Site
The Site, including text, graphics, software, photos, videos, trademarks, and other materials (collectively, “Content”) is owned by Viral Hive or our licensors and is protected by intellectual property laws.
Subject to your compliance with these Terms, Viral Hive grants you a limited, nonexclusive, nontransferable, revocable license to access and use the Site for your internal business or personal use.
Except as expressly permitted, you may not copy, modify, create derivative works, distribute, sell, lease, publicly perform, or reverse engineer any part of the Site.
5) Your content; feedback
User Content. If you upload, post, or submit content through the Site ("User Content"), you grant Viral Hive a nonexclusive, worldwide, royalty-free license to host, store, reproduce, and display that User Content solely to operate, provide, and improve the Site and related services. You represent that you have all rights necessary to grant this license and that your User Content and use of it on the Site do not infringe any third-party rights or violate law.
Feedback. If you send ideas, suggestions, or feedback, you grant Viral Hive a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction or compensation.
6) Acceptable use
You agree not to, and not to allow others to:
use the Site for unlawful, harmful, fraudulent, infringing, defamatory, or misleading purposes;
upload or transmit malware or interfere with the Site’s operation or security;
attempt to gain unauthorized access to accounts, systems, or networks;
scrape, crawl, or harvest data from the Site except as permitted by robots.txt or our written consent;
circumvent rate limits, access controls, or technical restrictions;
use the Site to send unsolicited or bulk messages in violation of anti-spam laws (e.g., CAN-SPAM, TCPA, ePrivacy);
misrepresent your identity or affiliation, or impersonate any person or entity.
7) Third‑party services & platform integrations
The Site may link to or interoperate with third‑party websites, platforms (e.g., social networks, ad networks), or services. Your use of any third‑party service is governed by that service’s terms and privacy policy. Viral Hive is not responsible for third‑party services and does not control their content or policies. If you connect the Site to a third‑party platform, you authorize Viral Hive to exchange data with that platform as necessary to provide the requested functionality.
8) AI/automation features; accuracy
The Site may include AI‑assisted or automated features (e.g., content generation, scheduling recommendations, analytics insights). Outputs can be incorrect, incomplete, or inappropriate for your context. You are solely responsible for reviewing outputs, obtaining necessary approvals/consents, and ensuring compliance with applicable laws and third‑party platform rules before publishing or acting on any output.
9) Anti‑spam, messaging, and platform policy compliance
If the Site enables you to publish content, send messages, or connect to social or advertising platforms, you must:
comply with each platform’s terms, policies, and rate limits;
maintain all legally required consents and opt‑outs for recipients; and
promptly honor unsubscribe/opt‑out requests.
We may monitor aggregate complaint/blocked rates and may suspend or throttle features to protect platform relationships, deliverability, and service integrity.
10) Beta features
We may designate features as Beta, Preview, or Experimental. Beta features are provided “AS IS,” may change or be discontinued at any time, and may be subject to additional terms. Use of Beta features is at your own risk.
11) Purchases; subscriptions; trials (if applicable)
If we offer paid features through the Site:
Billing. You authorize us (and our payment processor) to charge all fees and applicable taxes to your payment method. Fees are typically non‑refundable except as required by law or as stated in a specific offer.
Auto‑renewal. Subscriptions automatically renew for successive periods unless canceled per the instructions in your account or order form before the renewal date.
Trials. If you sign up for a trial, unless you cancel before it ends, your subscription will convert to a paid plan and the applicable fees will be charged.
Taxes. You are responsible for any sales, use, VAT, GST, or similar taxes (excluding taxes on our net income).
See any applicable Order Form or [Insert Billing/Refund Policy URL] for additional details.
12) Privacy
Your use of the Site is subject to our Privacy Policy, which explains how we collect, use, and share personal information.
13) Copyright complaints (DMCA)
We respect the intellectual property rights of others. If you believe content on the Site infringes your copyright, send a notice pursuant to the U.S. Digital Millennium Copyright Act (17 U.S.C. §512) to our designated agent with the following: (1) your signature; (2) identification of the copyrighted work; (3) identification of the infringing material and its location; (4) your contact information; (5) a statement of good‑faith belief; and (6) a statement that the information is accurate and that you are authorized.
Designated Agent:
Email: copyright@viralhive.agency
Address: [Insert mailing address]
We may remove or disable access to alleged infringing material and terminate repeat infringers.
14) Disclaimers
THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIRAL HIVE AND ITS AFFILIATES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON‑INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE. WE DO NOT WARRANT THAT THE SITE WILL BE ERROR‑FREE, SECURE, OR UNINTERRUPTED, OR THAT RESULTS WILL BE ACCURATE OR RELIABLE.
15) Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIRAL HIVE AND ITS AFFILIATES, LICENSORS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF (OR INABILITY TO USE) THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ALL CLAIMS IN THE AGGREGATE WILL NOT EXCEED THE GREATER OF (A) $100 OR (B) THE AMOUNTS YOU PAID TO US FOR ACCESS TO THE SITE IN THE 3 MONTHS PRECEDING THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; SOME OF THE ABOVE MAY NOT APPLY TO YOU.
16) Indemnification
You will defend, indemnify, and hold harmless Viral Hive and its affiliates, officers, employees, and agents from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising from: (a) your use of the Site; (b) your User Content; (c) your violation of these Terms or applicable law; or (d) your violation of any third‑party rights.
17) Governing law; venue; dispute resolution
Governing law. These Terms